Rates of innovation vary for every organization, yet there is no common framework for quantifying or benchmarking an organization’s digital maturity. With all aspects of business subject to change, we sat down to explore The Fuller Landau Digital Maturity Index, a framework designed to help organizations benchmark their innovation efforts and reflect on ways teams can navigate obstacles that may be preventing them from achieving their goals. As accountants, the concept of measuring innovation or digital maturity instantly resonates because we all know that if you don't measure it, you can't manage it.

Lessons learned from helping customers avoid common mistakes adopting client-facing software at accounting firms around the world. Think differently about your next investment in technology and increase the interest, adoption rate, and success of your next digital transformation.

Defining the client experience you want to deliver is key to thinking differently about your service delivery model. Join partners, department heads, and managers...